HPSCBIMG

The Himachal Pradesh State Co-operative Bank Ltd.

Reporting & Redressal of Complaints

Stage 1


HelpLine No./ Toll Free No. for Reporting & Redressal of Complaints: 1800-180-8090

Contact Persons: Ms. SnehLata Azad & Ms. Parul Chauhan

Stage 2

However, If you are dissatisfied with the resolution provided above or for lack of response you may reach the Nodal officer or Grievance Redressal Officer:

Sr. No. Name of the Officer Designation Contact No. Email ID
1 Ms. Neelam Singh (Asstt. General Manager) Nodal Officer 0177-2626730 cgrc@hpscb.com
2 Sh. Krishan Thakur (Deputy General Manager) Grievance Redressal Officer 0177-2831780 cgrc@hpscb.com

Stage 3

In case, you are not satisfied with the decision/resolution communicated by the above officer’s, you may send your appeal to the Appellate Officer:

Sr. No. Name of the Officer Designation Contact No. Email ID
3 Sh. Bisheshar Lal Sharma (General Manager) Appellate Officer 0177-2816952 cgrc@hpscb.com

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